Privacy Policy

Last updated: 27 October 2026

Who we are

EveryTool is operated by Mc-Fee Agency Ltd, a company registered in Scotland under company number SC603738. This policy explains how we collect, use and share personal information through everytool.co.uk and when you contact us about our products or services.

Mc-Fee Agency Ltd is the data controller for the personal information we use to operate our business, except where a service provider acts independently as explained below.

You can contact us about privacy or your personal information:

Email: sales@mc-fee.co.uk
Post: Mc-Fee Agency Ltd, 6 Mid Barrwood Road, Kilsyth, North Lanarkshire, Scotland, G65 0ER

Information we collect

Depending on how you interact with us, we collect:

• Your name, email address, telephone number, billing address and delivery address.

• Order details, payment confirmations, purchases, returns, refunds and delivery information.

• Customer account details and preferences, where you create an account.

• Messages and other information you provide when requesting assistance.

• Technical information such as your IP address, browser, device, cookie identifiers and interactions with our website.

• Your privacy choices and any communication preferences you provide.

Payments are processed through our checkout payment providers. They process the payment details needed to complete your transaction. Please do not send full card details to us by email or chat.

We receive information directly from you, automatically through our website and its integrations, and from providers involved in processing payments, fulfilling orders and supporting our services.

How we use information and our lawful bases

We use personal information for the following purposes:

Orders and customer accounts: To process payments, fulfil and deliver purchases, manage accounts, handle returns and provide order-related support. We rely on performance of our contract with you, or steps you request before entering into a contract.

Customer enquiries: To answer questions and resolve issues. Depending on the enquiry, we rely on our contract with you or our legitimate interest in providing effective customer service.

Business records and legal obligations: To maintain accounting and tax records, meet legal requirements and respond to valid requests from authorities. We rely on our legal obligations.

Security and disputes: To protect our website, prevent misuse, investigate suspected fraud and establish or defend legal claims. We rely on our legitimate interests in protecting our business and customers, and legal obligations where applicable.

Service improvement and reviews: To understand customer experiences and improve our products and service. We rely on our legitimate interests, subject to your rights. Where activities involve optional cookies or similar tracking, we obtain consent where required.

Analytics, personalisation and advertising: To understand website usage, measure interactions and support relevant advertising through connected services. We rely on consent where required for optional tracking and associated processing.

Where we rely on legitimate interests, we consider the effect on your rights and reasonable expectations.

Emails and review invitations

We currently send order-related and customer-service communications rather than promotional email or SMS campaigns.

We use Trustpilot to invite customers to review our service. Our integration is configured to request a service review seven days after an order is confirmed. We share the customer contact and order information needed to arrange these invitations.

Leaving a review is optional. You can use the unsubscribe option in a Trustpilot invitation or contact us about future review invitations.

Trustpilot also processes personal information under its own privacy policy:

https://corporate.trustpilot.com/legal/for-reviewers/privacy-policy-end-user

If we introduce promotional communications, we will explain the relevant choices and obtain consent where required. You will be able to unsubscribe from promotional messages.

Cookies, analytics and connected services

Our website uses cookies and similar technologies for essential functions such as the shopping basket, checkout, security and remembering privacy choices.

We also have Google Analytics and Facebook & Instagram integrations connected. These can process information about website interactions, devices and purchases for analytics, measurement and advertising purposes, depending on your choices and the integration settings.

We use a cookie banner for visitors in the United Kingdom and other configured regions. You can accept or decline optional cookies, or choose categories through the banner’s preference controls. You can also manage cookies through your browser. Blocking essential cookies may affect website functionality.

Where consent is required, optional tracking should only operate with your consent. You can withdraw consent by changing your cookie preferences. Withdrawal does not affect processing that was lawful before you withdrew consent.

More information about the providers’ privacy practices is available at:

Google: https://policies.google.com/privacy
Meta: https://www.facebook.com/privacy/policy/

Who we share information with

We share relevant personal information with providers that help us operate our business, including:

• Shopify, which hosts our store and provides commerce services.

• Payment providers that process transactions.

• Delivery companies and shipping services that arrange and complete deliveries.

• Order-management and marketplace integrations used to administer purchases and fulfilment.

• Providers supporting customer communications, invoices, website search, reporting and other store functions.

• Trustpilot for service review invitations.

• Google and Meta for the connected services described above.

• Professional advisers and public authorities where necessary for legal, accounting or regulatory purposes.

We may also disclose information where necessary to establish or defend legal claims or in connection with a business sale or restructuring, subject to applicable safeguards.

Shopify and Shopify Network Intelligence

Our store is powered by Shopify. Information you provide and information about your use of the store are shared with Shopify to operate and improve the services.

Shopify Network Intelligence is enabled for our store. Certain enhanced Shopify features use information about your interactions with our store together with information from other merchants and Shopify. These features can support services such as personalisation, advertising and fraud prevention.

For these enhanced features, Shopify may act as an independent data controller and handle requests about its processing directly.

You can read Shopify’s Consumer Privacy Policy and access its privacy portal here:

https://www.shopify.com/legal/privacy/consumers
https://privacy.shopify.com/en

International processing

Shopify and other providers may store or process personal information outside the United Kingdom, including in the United States.

Where UK data protection law requires safeguards for an international transfer, the transfer must be covered by an applicable adequacy arrangement or appropriate safeguards, such as approved contractual protections.

Contact us if you would like further information about safeguards relevant to your personal information.

How long we keep information

We retain personal information for as long as needed for the purpose for which it was collected, taking account of:

• Accounting, tax and other legal record-keeping requirements.

• Outstanding orders, returns, guarantees, complaints and disputes.

• The need to maintain an account or provide support.

• Security requirements and applicable periods for bringing legal claims.

Different categories of information may be retained for different periods. When information is no longer needed, we delete it or anonymise it. We may retain limited information necessary to respect an objection or communication preference.

You can contact us for information about the retention criteria applying to your records.

Your rights

Depending on the circumstances and applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion.

• Restrict processing.

• Receive certain information in a portable format.

• Object to processing based on legitimate interests.

• Object to direct marketing.

• Withdraw consent where processing relies on consent.

These rights are subject to applicable conditions and exceptions. For example, we may need to retain some records to meet legal obligations.

Contact sales@mc-fee.co.uk to exercise your rights. We may need information to verify your identity. We will respond within the period required by applicable law.

Depending on your location, additional rights may apply, including rights concerning targeted advertising or the sale or sharing of information as defined by local law. Contact us to make a request. You can also use Shopify’s privacy portal for requests relating to Shopify’s independent processing.

Security

We use appropriate technical and organisational measures to protect personal information. No website, transmission method or storage system can be guaranteed completely secure.

Please keep account credentials confidential and avoid sending sensitive payment information through email or chat.

Children

Our store is intended for a general adult audience and is not directed at children. If you believe a child has provided personal information that we should not hold, please contact us.

Complaints

Please contact sales@mc-fee.co.uk if you have concerns about our use of personal information.

You also have the right to complain to the UK Information Commissioner’s Office:

https://ico.org.uk/make-a-complaint/

If you live elsewhere, you may also have the right to contact your local data protection authority.

Changes to this policy

We may update this policy to reflect changes to our services, providers or legal requirements. The latest version will appear on this page with an updated date. Where required, we will provide additional notice.